SHIPPING & RETURNS
We’ve spent a lot of time getting the packaging of our rugs just right, with custom-made bags designed to fit our rugs perfectly. Folding the rugs during the shipment process will not damage them. It may temporarily reveal some creases when you unfold the rug, but the natural drape of the fibers will eventually resume their position once unfolded.
We believe that time is valuable in a business like yours, and our logistics team is highly committed in meeting your demands.
We aim to meet your supply needs with an efficient and timely manner, and we are modest in saying that our service level has always been unparalleled.
The world is currently faced by numerous logistical and shipping challenges, but our team of professionals have your back in insuring that though facing unsurmountable odds, we still get the job done.